COVID-19: Alert Level 2
Visit our COVID-19 Service and facilities page to find out what's open and closed, and what services are reduced.
Contact us
Report a problem
Pay online
Do it online
Rates are a charge against a property (rating unit) and set by your local and regional councils.
You can pay your rates online, by direct debit, internet or telephone banking, by mail or in person.
You can find out your property's valuation and rates details by searching our rates property information database.
Use our online form to sign up to get your rates invoice and rating valuation notice by email.
Rates are billed in four instalments for the rating year, which begins 1 July and ends 30 June.
Where your rates go, how they're calculated, regional council rates, rebates and what to do when buying or selling a home.
Council rates remissions are available for ratepayers that meet the criteria.
Our policy on differential rating category conditions, rates postponements and the principles and objectives of the policy.
This service provides a property Statement of Account, and is available only to Solicitors, legal executives and conveyancing professionals.