Ngā Reiti
Rates

Rates are a charge against a property (rating unit) and set by your local and regional councils.

Delay with queries

We are currently experiencing delays in responding to queries related to rates due to high volumes and short staffing. Recruitment to increase the team is going well and response rates will be improving soon.

Please bear with us while we get through your queries. Thank you for your patience and co-operation.

Payment options

You can pay your rates online, by direct debit, internet or telephone banking, by mail or in person.

CBD rates payment extension

As part of our pandemic relief plan, retail and hospitality businesses within the city centre can apply for their Quarter 4 rates payment to be extend...

Rates - your details

You can find out your property's valuation and rates details by searching our rates property information database.

Rates invoice and valuation notice by email

Use our online form to sign up to get your rates invoice and rating valuation notice by email.

Instalment details

Rates are billed in four instalments for the rating year, which begins 1 July and ends 30 June.

Rates explained

Where your rates go, how they're calculated, regional council rates, rebates and what to do when buying or selling a home.

Rates remissions

Council rates remissions are available for ratepayers that meet the criteria.

Rating policies

Our policy on differential rating category conditions, rates postponements and the principles and objectives of the policy.

Solicitors' Statement of Account (SSOA)

This service provides a property Statement of Account, and is available only to Solicitors, legal executives and conveyancing professionals.