COVID-19 Orange
Please note, we may need to close facilities at short notice. Follow Facebook or Twitter for updates. Visit Service and facilities at Orange for more information.
Contact us
Report a problem
Pay online
Do it online
Rates are a charge against a property (rating unit) and set by your local and regional councils.
Delay with queries
We are currently experiencing delays in responding to queries related to rates due to high volumes and short staffing.
Please bear with us while we get through your queries. Thank you for your patience.
You can pay your rates online, by direct debit, internet or telephone banking, or in person.
You can search the Council's rates database to find property and rates information, including valuations.
Use our online form to sign up to get your rates invoice and rating valuation notice by email.
Rates are billed in four instalments for the rating year, which begins 1 July and ends 30 June.
Where your rates go, how they're calculated, regional council rates, rebates and what to do when buying or selling a home.
This service provides a property Statement of Account, and is available only to Solicitors, legal executives and conveyancing professionals.
Council rates remissions are available for ratepayers that meet the criteria.
Our policy on differential rating category conditions, rates postponements and the principles and objectives of the policy.
Update your contact details with us.