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Te tūmataititanga i Te Kaunihera o Pōneke
Privacy at Wellington City Council

Read our customer privacy statement and request any personal information we hold about you.

Privacy statement

Your privacy is important to Wellington City Council. This privacy statement covers our collection, use, and disclosure of your personal information. It has been prepared in accordance with our obligations and your rights, as set out in the Privacy Act 2020.

At times we may amend the statement in response to developments in our services or privacy best practice.

Request your personal information

Privacy Act requests are for information we hold about you, such as:

  • payments you have made to us
  • interactions you have had with us.

You may request confirmation of or access to your personal information that we hold by emailing us at privacy@wcc.govt.nz or via the Privacy Commissioner website.

Once we have verified your identity, we will provide you with confirmation and access, unless one of the grounds for refusal set out in the Privacy Act applies.

You may request that the personal information we hold about you be corrected by emailing us at privacy@wcc.govt.nz. If we agree that your personal information is to be corrected, we will do so and we will also provide you with an amended record, if requested.

Your rights of access to and correction of any personal information we hold about you are subject to the procedures set out in the Privacy Act.