Pae ratonga kaunihera
Council service desks

Pay rates and consents, register dogs, and get information about Council services and facilities.

Location update

The Arapaki Library and Service Centre located on Manners Street closed on Friday 27 September 2024.

Alternative library services are available through our network of library branches.

In-person services provided at Arapaki Service Centre have been moved to Council service desks located in Te Awe Library and Johnsonville Library.

Council service desk locations

Council service desks are located within Te Awe Library and Johnsonville Library.

Te Awe Library

Available from Monday 30 September 2024.

Street address: 29 Brandon Street, Wellington 6011 | View on Google Maps

Opening hours: Monday to Friday, 8am–5pm (closed weekends and public holidays)

Johnsonville Library

Available from Monday 7 October 2024.

Street address: 34 Moorefield Road, Johnsonville 6037 | View on Google Maps

Opening hours: Monday to Friday, 10am–5pm (closed weekends and public holidays)

How we can help you at the service desks

As well as finding Council information there, you can:

  • pay rates, water meter bills, any other Council payments or loan repayments
  • get information about Council facilities including pools, the landfill and rubbish collections
  • buy Council rubbish and recycling bags
  • apply and pay for building consents, resource consents, health and alcohol licensing
  • apply and pay for land information memorandums, property reports, and building information reports
  • report problems or faults with Council services.

Ways you can pay

Our service desks are cashless sites.

We accept the following forms of payment:

  • debit card
  • Visa, MasterCard and American Express credit cards for some services (see below)

Credit card payments

You can pay for the following using your Visa, MasterCard or American Express:

  • monthly and daily coupon parking
  • recycling bins
  • GIS plans
  • drainage plans
  • sandwich boards

You cannot pay for the following with your credit card:

  • water rates
  • property rates

Other options

Branch libraries

Some libraries sell recycling bags, green crates for glass recycling, and parking coupons

Branches - Wellington City Libraries

PostShops

At your local PostShop you can use cash or debit card to pay any barcoded Council invoice.

PostShop locator - NZ Post

Council services online

Most in-person services offered at our service desks can be accessed online. You can pay for rates, parking fines, dog registration and many other services online.

Do it online

Related links