You can set up a direct debit from your bank account to pay your rates and water – choose from either weekly, fortnightly, monthly or quarterly instalments. If your rates amounts change, they will be adjusted automatically.
When there is a change in property ownership – such as selling your house – you must cancel your existing direct debit. To get a direct debit cancelled, call us on 04 499 4444 or email firstname.lastname@example.org
If you then buy a new property, you need to set up a new direct debit. A direct debit is an agreement on the property (not the person), so this will not be transferred when you sell and buy a house.
Use our online form to:
- set up a new direct debit
- change the account for an existing direct debt by setting up a new one.
Set up rates direct debit
When changing the account your rates are paid from, the new direct debit will automatically cancel the previous one.