Rates are a charge against a property (rating unit) and set by your local and regional councils.

Rates Instalment Deferral

If you are experiencing financial stress, you can apply to postpone payment of instalment one, due on 1 September 2020, for six months without incurring penalties.

Payment options

You can pay your rates online, by direct debit, internet or telephone banking, by mail or in person.

Rates - your details

You can find out your property's valuation and rates details by searching our rates property information database.

    Rates invoice and valuation notice by email

    Use our online form to sign up to get your rates invoice and rating valuation notice by email.

      Instalment details

      Rates are billed in four instalments for the rating year, which begins 1 July and ends 30 June.

        Rates explained

        Where your rates go, how they're calculated, regional council rates, rebates and what to do when buying or selling a home.

        Rates remissions

        Council rates remissions are available for ratepayers that meet the criteria.

          Rating policies

          Our policy on differential rating category conditions, rates postponements and the principles and objectives of the policy.