Contact us / Fix it

Noise or parking complaint or an urgent request? Phone us on 04 499 4444.
For anything else, please use the online form or our FIXiT app - both below.

Last updated: 11:00a.m., 19 March 2020

Parking infringement appeal delays

Please note that due to a recent outage we are experiencing delays processing appeals. You should receive a response to your appeal within 15 working days. If you do not receive a response within this time frame, please phone the Contact Centre on 04 499 4444. We apologise for the inconvenience and thank you for your patience.

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Get FIXiT on your phone

See any problems that need fixing around the city? Use the FIXiT app to let us know.

Complaints and information requests

For complaints, see: Make a complaint.

For official information requests, see: Information requests.

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Media contacts

See a list of Wellington City Council media contacts.

Wellington City Council

Phone (+64 4) 499 4444 - 24 hours a day, 7 days a week
Mobile free text 3400 - 24 hours a day, 7 days a week
Postal Address PO Box 2199
Wellington 6140
New Zealand

Visit our Service Centre

Hours Monday – Friday, 8am – 5pm (or see our holiday hours)
Street address 12 Manners Street
Wellington 6011

Service Centre

Wellington City Council Head Office

Visit us here if you have an appointment or are attending a Council meeting. The Mayor’s office is also located in this building.

Street Address 113 The Terrace
Wellington 6011