Contact us / Fix it

For noise and parking complaints or urgent requests phone us on 04 499 4444. For anything else, please use the online form or our FIXiT app below.

Comment, report or request something

If you'd like to let us know about something that's broken or make a complaint, ask a question or give us feedback:

Get in touch


Contact us

Wellington City Council

Phone: (+64 4) 499 4444 – 24 hours a day, 7 days a week
Mobile: Free text 3400 – 24 hours a day, 7 days a week
Postal address:
PO Box 2199
Wellington 6140
New Zealand

Visit our Service Centre

Hours: Monday – Friday, 8am – 5pm (or see our holiday hours)
Street address:
12 Manners Street
Wellington 6011

Wellington City Council Head Office

Visit us here if you have an appointment or are attending a Council meeting. The Mayor’s office is also located in this building.

Street address: 
113 The Terrace
Wellington 6011

Media contacts

See a list of Wellington City Council media contacts.

Get FIXiT on your phone

See any problems that need fixing around the city? Use the FIXiT app to let us know.

Complaints and information requests

For complaints, see: Make a complaint.

For official information requests, see: Information requests.

The information you provide to us will not be made public – see our privacy statement.