We will acknowledge your request within three business days. We will reach a decision on your information request as soon as possible but no later than 20 working days after receiving it.
We will also let you know as soon as possible if we need:
- to extend the deadline on your request
- more information in order to respond to your request
- to transfer your request as the information is held by another government organisation.
Timeframes over Christmas
Please note that 20 December 2022 to 10 January 2023 are counted as non-working days, however we will endeavour to respond to your request as soon as possible.