If you don't pay on time
Payment is due 28 days after the ticket is issued. If you don't pay within this time, we will send you a reminder notice and give you a further 28 days.
After this period, unpaid tickets may be referred to debt collection agency Baycorp for follow-up action. If payment is still not made, your infringement may then be referred to the Ministry of Justice, where debt collection is managed by the Courts. You will have to pay any extra costs and your vehicle may be clamped or seized by the Ministry of Justice.
If you can't pay the fee in full by the due date, contact the Parking Payments team as soon as possible and before the due date so we can discuss payment options.
You can view, pay or appeal your parking ticket online.
To talk to the Parking Payments team, phone our Contact Centre between 8am and 4.30pm on 04 499 4444.