Building the team through engagement

We're committed to ensuring the Council is a great place to work, and are focused on improving the right things to deliver our goals – both internally and for Wellington City.

In May 2022, Wellington City Council invited staff to participate in an internal annual survey – Kōrero Mai – to gauge our people’s thoughts on leadership, culture, and performance and development. The survey included positively-phrased statements and staff were asked to rate to what extent they agreed with them.

Over 1500 staff completed the survey or 83.5% of the organisation; our highest response rate yet.

Overall, the results are positive. They show our people love working for Wellington City Council and are generally positive about how we are performing, while also identifying areas for improvement.

What the colours mean:

  • Red (0-49%) is an area that needs focus.
  • Orange (50-67%) shows areas we need to work on.
  • Yellow (68-83%) is good.
  • Green (84-100%) is excellent.

What we are doing well

Our people continue to enjoy working for the Council, say it’s a great place to work and are really proud of our ongoing response to COVID 19, in the delivery of our work programme and the way we looked after staff and their wellbeing. The results also show that our staff strongly agree that their leaders treat them and act in a way that is consistent with our values.

What we need to focus on

The areas we need to focus our efforts on are ensuring greater levels of equity across our remuneration approach, ensuring we manage workloads in a constrained and highly competitive labour market and ensuring we continue to focus on how we can provide even greater levels and more varied forms of flexibility. We have a programme of work in place to address these.

How we measure up against local government

Wellington City Council staff results show that in 2022 we scored 4% higher than the local government benchmark of 65%.

What’s next?

We will continue with regular ‘pulse check’ surveys to measure our progress against areas we want to improve in.