Junk mail, also known as unaddressed mail, is any mail or material that doesn’t display a full address and name of a person at that address.
Where junk mail can’t be distributed
Junk mail is not allowed:
- in letterboxes marked "no circulars", "no junk mail", "addressed mail only" or similar, unless it is from:
- government departments or agencies
- crown entities or local authorities
- network utility operators
- local community organisations and charities
- political parties or candidates
- community newspapers or newsletters (unless the mailbox is clearly marked “no community newspapers”)
- on vehicles parked in a public place
- in letterboxes that are already full of mail and/or advertising materials.
“No junk mail” mailbox stickers are available free of charge at our Service Centre.
For more information see the Solid Waste Management and Minimisation Bylaw.
Breaches and fines
If junk mail or advertising material breaches the requirements, it will be deemed as litter.
Distributors may be fined up to $400.
How to stop receiving junk mail
If you receive junk mail or advertising material which breaches the requirements, you can send a letter to Rich Media or Ovato.
Download and complete the letter (71.8KB PDF)
525 Mt Wellington Highway, Auckland 1060
Phone: 0800 732 2487
Enterprise Park, 122 Kerrs Road, Wiri 2104
Phone: 0800 767 546
If you're still receiving junk mail
If you're still receiving junk material or advertising material, contact email@example.com
How to stop receiving addressed marketing mail
If you don’t want to receive addressed marketing mail, you can add yourself to the Marketing Association Do Not Mail register.