Properties that are not entitled to a wheelie bin will receive a yearly delivery of 52 recycling bags. These start arriving on your doorstep from early April each year.
If you feel the size of the recycling bins are inadequate for your needs, please contact us at 04 499 4444 and we can assist in finding a solution for you.
Wheelie bin recycling guide lid stickers
A limited stock of updated (July 2020) wheelie bin lid stickers will be available at Newtown, Kilbirnie, Johnsonville and Tawa libraries and the Arapaki Service Centre, or by calling our Contact Centre on 04 499 4444. Please note, there is currently no recyclable option for the adhesive backing paper available in New Zealand.
Replacing a lost, stolen or missing wheelie bin
You can get a replacement recycling wheelie bin and clip if yours is lost or stolen. There is a service fee that covers the costs of replacing and delivering the bins.
- Wheelie bin replacement service fee $80
- Wheelie bin clip replacement fee $11.95 (must be bought directly from SafeWaste.co.nz)
The wheelie bin replacement service fee can be paid at Arapaki Manners Library and Service Centre.
Alternatively, you can pay online. When making payment please don't leave the reference field blank. If you don't have an account number or invoice number please quote the following:
- Wheelie bin enquiry number or actual address to ANZ account: 06 0582 0106111 00
We need to get payment before we can deliver the bin (a receipt will be given over the counter or posted to you). Keep your receipt for any future queries. When payment has cleared, we'll deliver a wheelie bin and wheelie bin clip in ten working days.
Any questions, please contact the team on (04) 499 4444 or email email@example.com.
Background on wheelie bin clips
This initiative is part of Council’s Long-term Plan 2018-28 commitment to protect and enhance Wellington’s natural environment. Residents with a recycling wheelie bin were provided with one free wheelie bin clip per household from late November–December 2018. Anybody ordering a recycling wheelie bin after the initial distribution, we will receive a wheelie bin clip, recycling calendar and brochure.
Council supplies the first wheelie bin clips free to residents who qualify for a recycling wheelie bin.
If you require another one, you can buy one directly from SafeWaste at safewaste.co.nz The delivery of the product within New Zealand is free.
- $11.95 including GST (price as at 19 October 2018).
The purchase and distribution of the wheelie bin clips is not funded by rates. Like kerbside rubbish and recycling collections, this is funded through landfill surpluses and the sale of yellow rubbish bags.
Broken clips, lost clips and theft
The wheelie bin clip is exceptionally durable, and has a 10-year warranty from the manufacturer.
If it breaks within the warranty period, please inform Wellington City Council on 04 499 4444, and we will request a replacement on your behalf – as long as the breakage is within the terms of the warranty.
The standard warranty excludes damage through negligence, exposure to abrasive chemicals, improper installation and usage, and damage by animals or pets. For details please see the Safewaste warranty (200KB PDF).
Installing your recycling wheelie bin and clip
As well as the installation video below, we’ve printed installation instructions on the packaging. Please don't put two clips on the recycling wheelie bin as it is a health and safety hazard for our collection team.