Local Hosts

Local Hosts are street ambassadors who can help you with directions, information about city events, and emergencies.

Local Hosts in Civic Square.
Wellington's Local Hosts

Where and when you can see Local Hosts

Local Hosts are out and about on the streets in the city every day - and during the evenings from Wednesday to Saturday. You will also see them at major events.

What Local Hosts do

Local Hosts are there to answer your questions or help with something more serious.

Wellington’s Local Host service aims to:

  • assist the public and visitors to the city
  • support Police on the street, particularly at night
  • liaise with retailers, bar and restaurant staff
  • keep an eye out for what's going on
  • report safety hazards, graffiti, or issues with city infrastructure.

Local Hosts are trained in first aid and emergency management procedures.

Data collected by Local Hosts

Local Hosts record information about the incidents and situations they observe and deal with. The information collected may include personal information, including your name and your description.

How this information is used

The information is used to help make evidence-based decisions within Council for the purposes of city safety and urban design.

It is also used to help the Outreach Team, who provide support to people who are homeless or who are on the fringes of homelessness. The sharing of this information is managed by a memorandum of understanding between the agencies that make up the Outreach team which is in accordance with the Privacy Act 2020 and other relevant legislative obligations.

Your rights

You have a right to access any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. For more information about privacy, see: Dealing with the Council - Privacy Statement

More information

Paulo Fuiono, Team Leader
Community Safety
Phone: 04 499 4444