Controlled purchase operations (CPOs)
A controlled purchase operation (CPO) is carried out by compliance agencies to test your ability to make sure alcohol is not sold to a minor (a person under 18 years of age). An underage person will be sent into your premises and will try to purchase alcohol.
If you have effective systems in place to assess the age of a purchaser, through checking ID, a purchase will not be made and the minor will be refused service.
If you fail a CPO
If your systems are not effective, a purchase will be made. The agencies involved will enter your premises and inform you that you have failed a CPO. They will want to know who the staff member (or manager) was who made the sale, and the circumstances of the sale. A compliance check and an interview with the duty manager will then be carried out.
Most failed CPOs will result in the agencies filing an application for suspension or cancellation of your licence and the duty manager's certificate with the Alcohol Regulatory Licensing Authority.
It is important that you have rigorous systems for preventing sales to anyone under 18 years of age.
Phone: 04 801 3760