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Accessibility information and services

A directory of accessible services and information in Wellington.

Advice and support services

Community centres offer activities for local residents. Not all are wheelchair accessible.

Community centres

Well-Able Information and Equipment Services is a free community service that provides information on disabilities and the disability support services available in the Greater Wellington Region.

Well-Able

Advocacy

Advises the Council on accessibility issues and liaises between the Council and disability communities.

Accessibility Advisory Group

Assisted rubbish and recycling collection

The Council offers assisted rubbish and co-mingled recycling collection for a charge, or free to residents who qualify.

Assisted collections

Community directory

The Citizens Advice Bureau (CAB) offers a tool to search for organisation that advise or support people with disabilities.

Search community directory – CAB

Discounts

Discounts to a range of recreation services including pools and library loans.

LeisureCard

Health

City services - After hours medical facilities

Hearing or visual help

Communicating with the Council

Housing

Social housing is available to people in need of housing help, including people with impairments.

Council’s Te Kāinga homes also include accessible rental apartments. For more information, visit Te Kāinga website.

Leisure

Outdoor spaces

  • Botanic Garden - Wellington Gardens
    Mobility scooters are available from the Begonia House and three significant areas of the garden are wheelchair friendly.
  • Parks and playgrounds
    Where possible, parks and open spaces in the city have access for people with limited mobility.
  • Walkways
    Walkways in Wellington reserves that are suitable for wheelchairs.

Recreation and community centres

  • Ākau Tangi Sports Centre
    Wheelchair accessible venue for indoor sport, recreation and meetings.
  • Accessible places - Recreation 
  • Community centres
    Activities for local residents - check if wheelchair accessible.
  • Council venues for hire
    Council venues available for hire - check if wheelchair accessible.
  • Swimming lessons for disabled swimmers
    One-on-one lessons adapted for people with impairments (for any age). 
    For adults, see: Swimming lessons for adults
    For children, see SwimWell
  • Pools
    Our indoor pools are wheelchair accessible. The Wellington Regional Aquatic Centre in Kilbirnie also has hydrotherapy services.
  • Recreation centres
    Our recreation centres are all wheelchair accessible. Programmes are offered for people of all levels of physical ability.

Older people

  • Council facilities and services for older people.
  • Senior citizen communities
  • Our policy aims to reflect positive ageing in Wellington City by increasing the opportunities for older people to participate in their community.
  • Positive ageing policy

Transport, travel and parking