Whākina he raruraru
Report a problem

Use our online Fixit form to let us know about something that's broken or report an issue, such as a missed rubbish collection or graffiti.

For urgent issues such as hazards with a risk to life or property, noise control complaints, major water leaks, and urgent parking complaints, call us on 04 499 4444 so we can take immediate action.

If you're reporting a broken street light, please visit street light outages to check if it's already been reported.

Fill in our online form

Or download our FIXiT app to report problems you discover around the city: Google Play | iTunes | Windows