Residential ratepayers on low incomes may be eligible for a rates rebate of up to $805 for the current rating year. You can apply for a rebate for the current rating year only.
The rates rebate process and eligibility requirements are managed by the Department of Internal Affairs. We assess and approve rates rebate applications on their behalf.
Check if you're eligible for a rebate
Eligibility and how much you get depends on:
- the total amount of rates you pay
- how many dependants live with you
- your total household income before tax
- the ownership of your property
- your living situation.
Find out more about who is eligible to get a rates rebate on the New Zealand Government website.
Income threshold
The rebate is for residential ratepayers on low incomes. However, you still may qualify for a rebate with a higher income figure if you have dependants, or if your rates are high.
To apply for the 1 July 2025–30 June 2026 rating year, you need to provide your total household income before tax for the 1 April 2024–31 March 2025 tax year.
Rates rebate calculator
Before applying, we recommend you check your eligibility using the rates rebate calculator on the New Zealand Government website:
Use the calculator
How to apply
For the 1 July 2025–30 June 2026 rating year, you need to apply by 30 June 2026.
Download the rates rebate application form from the New Zealand Government website and print it:
Get a copy of the application form
You can call us on 04 499 4444 or email info@wcc.govt.nz to request a printed copy of the form. We’ll post it to you.
Give us your completed application
You can send us your completed application by:
After you've applied
We'll assess your application and let you know if it has been approved within one month of receiving it.
Please note that processing times may be longer at the beginning and end of the rating year due to a higher volume of applications during these periods.
Ratepayer remission
A low-income ratepayer remission of up to $800 may also be automatically granted as part of your rates rebate application subject to the following criteria being met:
- The property is not owned by a company or a trust.
- You're eligible for a rates rebate.
- The amount of the remission will be dependent on the amount of rates rebate you are granted.
Rates Remission Policy
Contact us
If you need help, visit one of our Council service desks or phone the Rates team on 04 499 4444.