One of the Welfare Managers Mark Farrar says that the team plays a key part in the early days of an emergency.
“Our main job is helping in those first few days. In an emergency, people are often having to leave their homes in their pyjamas in the middle of the night and don’t have anywhere to go. We think of their immediate needs and judge it based on the situation.
“Sometimes it’s a welfare check, other times we work with people over a few days to connect them with external agencies, which we hold partnerships with in our day-to-day roles.”
This humble team is made up of staff members from the Connected Communities business unit at Council, who all work in roles that focus on a range of things from harm reduction, homelessness, community funding, community safety, security and more.