Information for Council staff

The latest information for staff and contractors about current working arrangements as the Council responds to COVID-19.

The safety and wellbeing of our people is a priority during these rapidly changing times. Please speak with your manager if you have questions, concerns or need support. You can call 0800 787 2867 to speak with a qualified counsellor under the Employee Assistance Scheme. 

Access to Council sites

  • All sites, including our corporate offices, are open and accessible.

If you become unwell

Keep your manager informed if you become unwell or if you or a close contact contracts COVID-19. 

There is a form in Risk Manager to fill out if you are: 

  • Going into voluntary or enforced self-isolation 
  • Being tested for COVID-19 or
  • Tested positive for COVID-19. 

If you don’t have access to Risk Manager, your manager can complete this form on your behalf.

Access to Council systems

  • Your Council email can be accessed through any browser:
  • Move meetings online and stay connected with your team using Microsoft Teams. You can download the Teams mobile app from the app store and login using your Council login details. Or access Teams on your mobile phone at at
  • For more information about using Teams, speak to your manager or contact the Teams Helpdesk on 04 801 4403.

Options for accessing Whare Kura when working from home

The usual ‘Click log in with SAML and you’re logged in’ works a bit differently when you’re offsite/not connected to the WCC network.

To access the site using SAML in Internet Explorer:

  • Go to
  • Click Log in with SAML – You’ll be taken to a shared services log in page
  • Type your username as wcc\username – this is the username you use to log into your WCC computer
  • Type your computer password – the one you use to log into your computer
  • Click Sign in
  • You should now be logged into Whare Kura and have the same functionality as normal.

To log in when you don’t normally have SAML access or are not using Internet Explorer (useful for our staff who don’t have active directory computer logins e.g. life guards:

  • Go to
  • Type in their OneCouncil username
  • Type in their OneCouncil password
  • Click Log on.

For more information

  • Keep checking this page for latest updates, or call our information line for staff - 0800 873 283.
  • Stay in touch with your direct supervisor or manager
  • If you have access to the network, read the resources available on PokapÅ«, the Council intranet. 
  • For IT support contact the ICT Shared Service Desk