Report a problem online
The best way to let us know about something that's broken or report an issue is through our online form below.
Fill in our online form
Contact Centre
Taking calls twenty-four hours a day, seven-days a week, our Contact Centre is the best channel for urgent matters, such as hazards with risk to life or property, urgent parking and noise control complaints, and major water leaks. This allows our staff and contractors to take immediate action.
Please note that Wellington City Council is not responsible for:
Phone: 04 499 4444
Email: info@wcc.govt.nz
Please use New Zealand Relay Service (NZ Relay) for assistance if you're deaf, hearing-impaired, deaf-blind, or speech-impaired. We have translators available.
Arapaki Manners Library and Service Centre
Pay a fee, register your dog, browse the library and much more. Visit our Arapaki Manners Library and Service Centre page for more information.
Head office
Visit our head office if you have an appointment or are attending a Council meeting.
Street address: 113 The Terrace, Wellington Central | View on Google Maps
Postal address: PO Box 2199, Wellington 6140, New Zealand
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