Information for tenants

Paying your rent

You can pay your rent by automatic payment, at our Service Centre or at a PostShop.

You can talk to a Tenancy Advisor about any tenancy matter.

The Council has procedures to fairly and impartially deal with complaints and disputes.

Find out what to expect and how to prepare for your house inspection.

Information, news and events for tenants. Go to mailchimp.com

See the latest updates for City Housing tenants.

To park at most City Housing properties, tenants and caregivers need a parking permit.

The Council regularly does maintenance and improvement on Council housing buildings.

Our smoke free policy is part of our focus on providing healthy homes for our tenants and healthy workplaces for staff.

Your tenancy advisor will tell you about the fire alarm system in your building.

If you decide to accept a Council City Housing unit you must sign a tenancy agreement.

There are some situations where your property may become unsuitable and you can transfer to another property.

You must give the Council 21 days' notice when you decide to move out of your home.