Technical Fault Affects TXT-a-Park Service

7 December 2011

A nationwide technical hitch is causing major problems for drivers who use the TXT-a-Park service.

The problem has affected drivers in cities across the country, including Auckland, Hamilton, Tauranga, Palmerston North, Christchurch, Dunedin and Wellington.

TXT-a-Park is a popular service with drivers in the capital and Wellington City Council's call centre has received about 80 complaints since the service went down yesterday.

The Council's manager of parking services, Colleen Thessman, apologised to those drivers affected.

"We understand it is a real inconvenience but I have been assured by the contractor providing the service that they are working on the fault as a priority and hope to have it up and running again as soon as possible," says Ms Thessman.

"Unfortunately the provider of the service cannot say for sure when the problem will be fixed. We ask that users of the service be patient and use alternative methods of payment for now."