Talk to a tenancy advisor
You can talk to us about any tenancy matter.
Tenancy advisor clinics
We hold on-site tenancy advisor 'clinics' in the community rooms or tenancy advisor offices of all our larger complexes.
The clinics are held either weekly or fortnightly depending on the size of the complex.
These are informal sessions - tenants don't have to make an appointment and can simply drop in to talk to their tenancy advisor about any concerns or requests they may have.
Appointments in your home
We are also happy to set up appointments to meet with tenants in their homes.
To contact a Tenancy Advisor, call into the Council's Service Centre at 101 Wakefield Street, or phone (04) 499 4444.
If you have a complaint
The Council also has procedures to fairly and impartially deal with tenants' complaints and disputes.
Get help to quit smoking
Free support to stop smoking, including advice, encouragement, personalised programmes and nicotine replacement therapy, are available free from Quitline - Me Mutu and Aukati KaiPaipa.
Quitline - Me Mutu
Te Haika (Mental Health Contact Centre)
Te Haika manages mental health crisis calls, general mental health enquiries and is the central point for all referrals to Capital and Coast Health District Board Mental Health Services.
Te Haika is staffed by a team of experienced mental health clinicians - available 24 hours daily.