An automatic payment or redirection order is the preferred way to pay your Council rent. You can also pay your rent with your barcoded invoice or rent...
Our Tenancy Advisors are available to meet simple support needs and can refer more complex needs to our Tenancy Case Manager, who links tenants with e...
The Council has procedures to fairly and impartially deal with complaints and disputes.
We inspect our City Housing flats, apartments and homes once every year. Find out what to expect and how to prepare for the inspections.
To park at most City Housing properties, tenants and caregivers need a parking permit.
The Council regularly does maintenance and improvement on Council housing buildings.
City Housing has a smokefree policy, as part of our focus on providing healthy homes for our tenants, and a healthy workplace for our staff.
Your tenancy advisor will tell you about the fire alarm system in your building.
If you decide to accept a Council City Housing unit you must sign a tenancy agreement.
There are some situations where your property may become unsuitable and you can transfer to another property.
You must give the Council 21 days notice when you decide to move out of your home.
101 Wakefield Street
PO Box 2199
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