COVID: Services and facilities at Orange

To get your COVID Vaccine Pass or International Travel Vaccination Certificate:  

• visit mycovidrecord.health.nz and follow the steps in this guide, or
• call the Ministry of Health on 0800 222 478 between 8am and 8pm, seven days a week - have your NHI (National Health Index) handy

Guide for requesting your COVID Vaccine Pass 

Status: Normal
Details: 

• Our collections schedule is operating as normal and recycling is being processed and recycled – check our Rubbish and recycling calendar for details.
• Only official receptacles (green/clear recycling bags, recycling wheelie bins and glass crates) will be collected.

Rubbish and recycling

Status: Operating as usual

Status: Open
Details: The Southern Landfill is open but with restrictions in place.

• Transfer Station capacity will be reduced by 50% to allow for social distancing - delays/queues are possible.
• Contact tracing will be in place.
• It is compulsory to wear a face mask at all times.
• Use contactless payment at the kiosk, where possible.

Southern Landfill, Tip Shop and Recycle Centre

Status: Open - with COVID Vaccine Pass (for Tip Shop only) and contact tracing.
Details:

• It is compulsory to wear a face mask at all times. 
• Drop offs at the Recycle Centre will allow for social distancing. 
• Use contactless payment at the Tip Shop, where possible.

Southern Landfill, Tip Shop and Recycle Centre

Status: Open – with COVID Vaccine Pass and contact tracing.

Details:
Numbers on court:

• There is no longer a limit of 100 people in the facility.
• Spectators are allowed.

Contact tracing and hygiene:

• Contact tracing is compulsory for every individual entering the ASB Sports Centre.
• It is compulsory  to wear a face mask if you are not active on a court.
• We will sanitise our equipment, but you need to sanitise your own (such as balls, sticks).
• Wash hands regularly. Sanitise when entering and leaving the facility. Cough or sneeze into your elbow. Stay away if you feel unwell.

Entry and parking:

• Entry and exit for all people into the building will be via the main front doors.
• The undercroft car park area is closed until further notice.

Failure to abide to these regulations may result in your booking being cancelled, and your people being asked to leave the facility.

Please be kind and patient with our staff as they navigate the new system.

Status: Open – please visit the Basin Reserve website for entry requirements for events.

Status: Open

Parks and reserves

Status: Open

Details: Club rooms and office require COVID Vaccine Pass and contact tracing.

Status: Open – with COVID Vaccine Pass and contact tracing.

Status: Open – with COVID Vaccine Pass and contact tracing.

Status: Open

Status: Open with COVID Vaccine Pass and contact tracing for Karori Chapel and Cemetery Office.

Status: ClubActive will be operating at Orange. For more info visit their COVID-19 page.

Status: All Council run centres are open - with COVID Vaccine Pass and contact tracing. This covers: Churton Park; Island Bay; Linden; Newlands; Ngaio; Tawa and Wadestown Community Centre. 

Please check with other centres before visiting. 

Details: Please follow the Ministry of Heath's guidelines around safety and hygiene:

• have your vaccine pass ready if you are 12 years, 3 months or older
• wear a mask unless you have an exemption
• scan or sign in on arrival
• we prefer you to use EFTPOS or pay online
• follow any guidance from our staff or signs.

There may be reduced hours or services based on staffing requirements so please check before visiting:

Newlands Community Centre Facebook page

Linden Community Centre Facebook page

Visit our Community Centres page

Status: Open

Dog exercise areas

Status: Operating

Status: Open with COVID Vaccine Pass and contact tracing.
Details: To keep everyone safe:

• wear a mask unless you have an exemption
• have your vaccine pass ready
• scan or sign in on arrival
• we prefer EFTPOS or pay online
• follow any guidance from our staff or signs.

Please check our libraries website for when programming and events will resume. 

The Hive Makerspace in Johnsonville Library in Waitohi is open by appointment only - book your space at thehive@wcc.govt.nz

Library customers can continue to access a huge range of online resources at wcl.govt.nz/elibrary. This includes ebooks, newspapers, movies, online courses.

You can return borrowed items to any open branch.

If you have any questions, contact Wellington City Libraries by calling 04 801 4040 during office hours, or email enquiries@wcl.govt.nz

Status: Open

Marinas

Status: Open

Status: Closed for renovations. Reopening on Sunday 19 December – with COVID Vaccine Pass and contact tracing.

Status: All open

When possible, we ask that you scan in using the NZ COVID Tracer app.

Status: Open with COVID Vaccine Pass and contact tracing

Details: Most classes and programmes will be operating and those aged over 12 years and 3 months will need to present a COVID Vaccine Pass (CVP). There may be some restrictions. Please call your recreation centre for more information, and continue to check our Facebook pages for updates.

• Please be mindful that there may be extra wait-time at reception while we ensure every customer is recorded with their CVP. Remember to scan in on the Covid tracer app as per normal.
• Use EFTPOS or other contactless payments if you can. We will accept cash but prefer not to for hygiene reasons.
• Mask wearing is mandatory inside all our venues with the exception of those participating in any activity. Mask wearing before and after taking part in activities is recommended.
• For any sports leagues, there may be limited attendance of spectators to ensure we comply with facility number limits. There are no limits in a CVP facility under the traffic light system Orange but we have set out a number limit to enable social distancing.
• There may be some changes to accessing casual visits if this compromises our attendance numbers or people limits inside each of our venues.
• Pre-booked birthday parties can go ahead as planned as long as anyone over 12 years and 3 months old can provide a CVP.
• To stop congestion or touching of unnecessary surfaces, we ask you to please get changed and showered at home and only use changing rooms if you really need to.
• Drinking fountains will be available for bottle filling only.
  

Status:

• Grass fields: Open
• Artificial turfs and courts: Open
• Newtown Park track: COVID Vaccine Pass and contact tracing required

Status: Open
Details:

• Contact tracing is compulsory for everyone entering.
• Masks need to be worn at all times.

All staff on site are fully vaccinated.

Status: Open
Details: Visit toiponeke.nz for more information.

Status: Open

Walks and walkways

Status: Open

Status: Open, with COVID Vaccine Pass and contact tracing.
Details:

Open normal hours:
Weekdays: 6am–9pm
Weekends: 7am–7pm

We are waiting for guidance to confirm if our sauna and steamroom can reopen.

Freyberg Pool and Fitness Centre

Status: Open, with COVID Vaccine Pass and contact tracing.
Details: 

Opening hours from Friday 3 to Sunday 5 December:
Friday 3 December: 8.30am–6pm
Saturday 4 December: 8am–7pm
Sunday 5 December: 7am–5pm

We are waiting for guidance to confirm if our hydroslide can reopen.

Karori Pool

Status: Open, with COVID Vaccine Pass and contact tracing.
Details: 

Opening hours from Friday 3 to Sunday 5 December:
Friday 3 December: 6am-9pm
Saturday 4 December: 7am-5pm
Sunday 5 December: 8am-7pm

We are waiting for guidance to confirm if our sauna can reopen. Stage 3 of the upgrade project continues – see the project page for updates.

Keith Spry Pool

Status: Open, with COVID Vaccine Pass and contact tracing.
Details:

Opening hours from Friday 3 to Sunday 5 December:
Friday 3 December: 8am-6pm
Saturday 4 December: 8am-7pm
Sunday 5 December: 7am-5pm

Tawa Pool

Status: Open, with COVID Vaccine Pass and contact tracing.
Details:

Open normal hours:
Monday to Thursday: 6.30am-8pm
Friday: 6.30am-7pm
Saturday-Sunday: 7.30am-7pm

Thorndon Pool

Status: Open – with Covid Vaccine Pass and contact tracing

Details:

Open normal hours:
Monday to Friday: 6am-9pm
Saturday and Sunday: 7am-9pm

We are still awaiting guidance on whether we can open the sauna and steamroom at Orange. 

Status: Open – with Covid Vaccine Pass and contact tracing

Details:

• Masks are to be worn by those 12 and over when entering the facility and moving through reception, and by parents/caregivers while watching lessons.
• Parents/caregivers bringing children to lessons must be vaccinated. If you’re not vaccinated and wish for your child to continue lessons, you can organise for someone else to accompany them.
• If your child turns 12 during the term, there is a period of 3 months from their birthday to allow time for them to get both jabs whilst still attending lessons.

If you’re not coming back this term, please let us know by emailing swimwell@wcc.govt.nz so we can stop your direct debit.

Status: Operating

Alcohol licenses

Status: Operating
Details: Animal control team will be operating as normal. Stray dogs will be taken to the pound which is open to the public but you must have your COVID Vaccine Pass ready to scan before you enter.

Status: Operating
Details: We will continue to process applications that are submitted electronically through the Simpli portal.

We will continue with virtual Pre Application and Lodgement meetings for building consent applications. A limited number of in person pre application meeting may be able to be undertaken on Level 7, 113 The Terrace. These will be considered on a case by case basis under the COVID-19 Protection Framework to ensure the safety of staff and customers.

Please refer to information about attending council facilities at the top of this page.

Find out more:

• CHAZNZ: NZ COVID-19 Construction protocols (864KB PDF)

Building consents

Status: Operating
Details: 

We will be conducting inspections on building consents as usual at Orange. Sites must have all measures and protocols in place in accordance with MBIE construction sector guidance and NZ COVID-19 Construction protocols:

• Site Safe: COVID-19 Protection Framework - Construction Protocols
• CHAZNZ: NZ COVID-19 Construction protocols (864KB PDF)

Please email us if you have any technical queries at BCCTechnicalQueries@wcc.govt.nz – we check it regularly throughout the day and we’ll get back in touch with you.

Status: Limited
Details: Refer to MBIE

Building Warrant of Fitness (BWOF) Guidance 

Restrictions put in place under COVID-19 may be preventing some building owners and owner’s agents from carrying out inspections, maintenance and reporting (IMR) procedures according to the buildings compliance schedule.

Please refer to MBIE’s guidance  on how to manage this situation. Please note that MBIE’s guidance is being continually updated to the changing COVID-19 situation, so it’s important to check regularly to understand your responsibilities and what BWOF supporting documentation is required.

Need help? 

The Building Warrant of Fitness team is available Monday to Friday, 8am to 5pm. 
Phone: 04 803 8792 
Email: bwof@wcc.govt.nz 

Status: Open – with COVID Vaccine Pass and contact tracing
Details: You can also search our collection online using archivesonline.wcc.govt.nz. Please be aware that due to current very high demand, digitisation may take longer than usual. We are working hard to make requested content accessible as soon as possible.

Status: Details to come.

Status: Normal

Status: Operating
Details: For tenant advice see our COVID-19: Update for City Housing tenants page.

Status: Open – with COVID Vaccine Pass and contact tracing.

Status: Normal

Register your dog

Status: Normal
Details: We will continue to process online applications.

Encroachments

Status: Operating

Selling food

Status: Operating

Health licences

Status: Delays likely

Land Information Memorandum (LIM)

Status: Operating

Status: Normal

Noise control

Status: Operating
Details:

We will be monitoring resource consents as usual. Sites must have all measures and protocols in place in accordance with MBIE construction sector guidance and NZ COVID-19 Construction protocols Where safe, we will investigating environmental complaints with all COVID precautions and protocols will be adhered to.

New applications

For new resource consent applications, we encourage you to apply online. Alternatively, email applications to planning.admin@wcc.govt.nz

For non-resource consent applications (for example, change of conditions), you can also email planning.admin@wcc.govt.nz

Pre-application advice and resource consent pre-application meetings

Person-to-person meetings with a planning technician, planner or technical advisor are available however you will need to scan your COVID Vaccine Pass. If you do not hold a COVID Vaccine Pass, these will be held virtually through MS Teams. We will send an invite once the applicant has made contact.

Subdivision certification

We are able to provide the full subdivision certification process. For visits to officers at the Wellington City Council building – 113 The Terrace, all visitors must have a COVID Vaccine Pass.

Resource consents

Status: Both open with COVID Vaccine Pass and contact tracing

• Service Centre open from 8am to 5pm
• Library open 9am to 6pm.

Details: To keep everyone safe please:

• correctly wear your mask throughout your visit, unless you have an exemption
• have your vaccine pass ready 
• scan or sign in on arrival
• we prefer you to use EFTPOS or pay online
• follow any guidance from our staff or signs.

Under the Orange settings we are only allowed 30 people in at once. If you’ve been visiting for some time we may ask you to leave, so other people can visit. 

Status: Open
Details: Clifton Terrace Car Park is open, normal parking fees apply.

Waterfront car parks are open, normal parking fees and time limits apply.

Central city car park buildings

Status: Operating
Details: Normal fees and time limits apply. 

Parking

Status: Operating

Please note, public transport is not managed by Wellington City Council – we are including this information for your convenience.

Visit Metlink.org.nz for more information.

Council committee meetings will take place in person and online. They will be available to view through Council’s YouTube channel.

Meetings

In person: Please scan in with the QR code or sign in if you are coming to a Council or Committee meeting, and wear a mask. You will need to show your COVID Vaccine Pass to enter the Council building at 113 The Terrace.

Online: If you do not have a COVID Vaccine Pass, you can speak at a meeting via Zoom. For more information see: Speaking at meetings

We know these are testing times for us all, and for Aotearoa's arts and culture sector. To that end, while this pandemic continues to unfold, the Council is focused on resilience and maintaining our arts and cultural sector infrastructure.

For more information about what's on during lockdown, what has been postponed and what we're looking forward to please sign up to receive the City Arts Panui and follow our social media channels – Wellington City Council's and Toi Pōneke's Facebook pages and the wgtn_city_art_collection and public_art_wellington Instagram pages. 

The Council's City Arts and Events team are working from home, but are contactable via arts@wcc.govt.nz for any questions. 

Status: Limited
Details: Events can go ahead at Orange.

For more information about events at Orange, visit the government website Unite against COVID-19 events at Orange

Please get in touch with expressions of interest for future events (both regular annual events and new). Your request, the current COVID-19 alert level, public health measures and capacity/availability of venues will be taken into consideration. Email the City Events team: events@wcc.govt.nz

Status: Open
Details: The Harbourside Market can operate at Orange with QR code scanning and mask requirements. The Fresh Produce Market operates as normal with contact tracing and masks. The Food Trucks are run by individual operators and will have displays indicating whether customers and/or workers do or do not require a COVID Vaccine Pass.