COVID: Services and facilities at Orange

Status: Operating as normal. Please check the recycling calendar for your next collection date.
Details:

• Contactless delivery for recycling wheelie bins.
• Yellow bags can also be taken to the Southern Landfill for disposal but will incur a minimum charge.

Rubbish and recycling

Status: Operating

Details: 
With COVID-19 in the community affecting staffing levels, there will be changes to our levels of service at very short notice. We’ll keep our channels updated to let you know.

Status: Open
Details:

• Wearing face masks is encouraged.
• Use contactless payment at the kiosk, where possible.
• With COVID-19 in the community, it's important to note that there may be changes to our opening hours and days at very short notice. We'll keep our channels updated to let you know.
• Yellow bags taken to the Southern Landfill for disposal will incur a minimum charge.

Southern Landfill, Tip Shop and Recycle Centre

Status: Open
Details:

• It is compulsory to wear a face mask in the shop and encouraged in other areas. 
• Only one customer can access the Tip Shop drop-off area at a time, please wait in your vehicle until it is free.
• Use contactless payment at the Tip Shop, where possible.
• With COVID-19 in the community, it's important to note that there may be changes to our opening hours and days at very short notice. We’ll keep our channels updated to let you know. Please like and follow Tip Shop Wellington on Facebook for the latest updates from the team. Please like and follow Tip Shop Wellington on Facebook for the latest updates from the team.

Southern Landfill, Tip Shop and Recycle Centre

Status: Open

Details:

• It is compulsory to wear a face mask if you are not active on a court, this applies to those 12 and over.
• Stay away if you feel unwell.

Please be kind and patient with our staff.

Status: Open – please visit the Basin Reserve website for entry requirements for events.

Status: Open

Parks and reserves

Status: Open

Status: Open

Status: Open

Status: Open

Status: The Karori Cemetery office is open at Orange. Chapels are open for services. Cemetery Records can be searched online or contact the cemetery office: cemeteries@wcc.govt.nz or 04 476 6109.

COVID-19 and cemeteries

Status: Open - for more info visit their COVID-19 page.

Status: All Council run centres are open – please wear a mask unless you have an exemption. This covers: Churton Park; Island Bay; Linden; Newlands; Ngaio; Tawa and Wadestown Community Centre.

Please check with the other centres before visiting on their hours and entry requirements – Contact details for Community Centres. 

Details: There may be reduced hours or services based on staffing requirements so please check before visiting:

Newlands Community Centre Facebook page

Linden Community Centre Facebook page

Visit our Community Centres page

Status: Open

Dog exercise areas

Status: Operating

Status: Open – please wear a mask unless you have an exemption. 

Details: Check our libraries website to see which programmes and events are on.

With the ongoing staffing shortages due to Covid, we will resume programming when staffing is back to a normal level. Please visit our Libraries Events webpage for the latest updates.

Stay home if you’re unwell, or if you or someone you’ve been in close contact with has COVID-19 to help stop it spreading.

Please use EFTPOS or pay online.

The Hive Makerspace in Johnsonville Library, Waitohi is closed.

Library customers can also access a huge range of online resources at wcl.govt.nz/elibrary. This includes ebooks, newspapers, movies, online courses.

You can return borrowed items to any open branch.

If you have any questions, contact Wellington City Libraries by calling 04 801 4040 during office hours, or email enquiries@wcl.govt.nz

Status: Open

Marinas

Status: Open

Status: Open

Status: All open

Status: Open

Details:

• Use EFTPOS or other contactless payments if you can. We will accept cash but prefer not to for hygiene reasons.
• Mask wearing is mandatory inside all our venues with the exception of those participating in any activity. Mask wearing before and after taking part in activities is recommended.
• To stop congestion or touching of unnecessary surfaces, we ask you to please get changed and showered at home and only use changing rooms if you really need to.
• Drinking fountains will be available for bottle filling only.

Status: Operating
Details:

• We'll be encouraging the wearing of face masks, when not active or running about
• Regular sanitising of hands at start of day, end of day and before eating
• Separate toilets for holiday programme kids and the general public
• Cleaning of equipment after use
• Extra cleaning of high touch points in the facility.

Status:

• Grass fields: Open
• Artificial turfs and courts: Open

Status: Open
Details: All visitors on site must wear a mask at all times.

Status: Open
Details: Visit toiponeke.nz for more information.

Status: Open

Walks and walkways

Status: Open

Status: Open

Freyberg Pool and Fitness Centre

Status: Open

Karori Pool

Status: Open

Keith Spry Pool

Status: The season is officially over, so the pool is closed.

Khandallah Pool

Status: Open

Tawa Pool

Status: Closed
Details: Thorndon is now closed for the season. Unfortunately due to the impacts of COVID-19, we've had to prioritise staffing our indoor pools and that meant closing Thorndon early.

Thorndon Pool

Status: Open

Wellington Regional Aquatic Centre (WRAC)

Status: Open

Details: Masks are to be worn by those 12 and over when entering the facility and moving through reception, and by parents/caregivers while watching lessons.

Status: Operating

Alcohol licenses

Status: Operating
Details:

• The shelter will be closed to the general public
• Pick up of impounded dogs will be by appointment only
• General microchipping services will not take place
• There will no new bookings for boarding dogs.

Status: Operating
Details: We will continue to process applications that are submitted electronically through the Simpli portal.

Please refer to information about attending council facilities at the top of this page.

To ensure that we are able to continue to provide services while Covid is still within the community at this stage, we will not be conducting in person or face to face meetings under the red settings of the Covid protection frame work. We will continue with virtual Pre Application and Lodgement meetings for building consent applications.

Please be aware that as we work to ensure we can provide services and to limit the chances of any Covid transmission, hard copy documents will not be accepted from sites. Please provide online copies to busbclsinspectors@wcc.govt.nz

Find out more: CHAZNZ: NZ COVID-19 Construction protocols (864KB PDF)

Building consents

Status: Operating
Details: 

We will be conducting inspections on building consents as usual at Red. Sites must have all measures and protocols in place in accordance with MBIE construction sector guidance and NZ COVID-19 Construction protocols:

• Site Safe: COVID-19 Protection Framework - Construction Protocols
• CHAZNZ: NZ COVID-19 Construction protocols (864KB PDF)

Please be aware that not having appropriate measures and protocols set up on site will result in an Inspector having to fail the inspection and leave the site.

Please email us if you have any technical queries at BCCTechnicalQueries@wcc.govt.nz – we check it regularly throughout the day and we’ll get back in touch with you.

As we work to ensure that we can provide services and to limit the chances of any Covid transmission, hard copy documents will not be accepted from sites . Please provide online copies to busbclsinspectors@wcc.govt.nz

Status: Limited
Details: Refer to MBIE

Building Warrant of Fitness (BWOF) Guidance 

Restrictions put in place under COVID-19 may be preventing some building owners and owner’s agents from carrying out inspections, maintenance and reporting (IMR) procedures according to the buildings compliance schedule.

Please refer to MBIE’s guidance  on how to manage this situation. Please note that MBIE’s guidance is being continually updated to the changing COVID-19 situation, so it’s important to check regularly to understand your responsibilities and what BWOF supporting documentation is required.

As we work to ensure that we can provide services and to limit the chances of any Covid transmission, hard copy documents will not be accepted from sites . Please provide online copies to bwof@wcc.govt.nz

Need help? 

The Building Warrant of Fitness team is available Monday to Friday, 8am to 5pm. 
Phone: 04 803 8792 
Email: bwof@wcc.govt.nz 

Status: Open
Details: You must make a booking to visit Archives at 28 Barker Street, Te Aro. Appointments are available between 9am-2pm and can be made by contacting us:

Email: archives@wcc.govt.nz
Phone: 04 801 2096

You can also search our collection online using archivesonline.wcc.govt.nz. Please be aware that due to current very high demand, digitisation may take longer than usual. We are working hard to make requested content accessible as soon as possible.

Status: Details to come.

Status: Normal

Status: Operating
Details: For tenant advice see our COVID-19: Update for City Housing tenants page.

Status: Open

Status: Normal

Register your dog

Status: Normal
Details: We will continue to process online applications.

Encroachments

Status: Operating

Selling food

Status: Operating

Health licences

Status: Delays likely
Details: Whilst we are at Orange or Red Level, we are unable to offer a mail or collect option for LIMs or any of our other reports. All LIMS and reports will be emailed.

Land Information Memorandum (LIM)

Status: Operating

Status: Normal

Noise control

Status: Operating
Details:

We will be monitoring resource consents as usual. Sites must have all measures and protocols in place in accordance with MBIE construction sector guidance and NZ COVID-19 Construction protocols Where safe, we will investigating environmental complaints with all COVID precautions and protocols will be adhered to.

New applications

For new resource consent applications, we encourage you to apply online. Alternatively, email applications to planning.admin@wcc.govt.nz

For non-resource consent applications (for example, change of conditions), you can also email planning.admin@wcc.govt.nz

Meetings with a planning technician or planner

All meetings will be held virtually through MS Teams. We will send an invite once the applicant has made contact.

Subdivision certification

We are able to provide the full subdivision certification process.

Resource Consent hearings

Hearings will also be held online via MS Teams in the first instance. In some circumstances where an in-person hearing (number dependent) needs to be held, you will need to wear a mask as approved by Government guidelines and socially distance. There will be the ability to join this virtually through MS Teams.

We will revisit the guidance above as the risk changes/further direction given.

Resource consents

Status: Open

Details: To keep everyone safe please:

• correctly wear your mask throughout your visit, unless you have an exemption
• we prefer you to use EFTPOS or pay online
• follow any guidance from our staff or signs.

Status: Open
Details: Clifton Terrace Car Park is open, normal parking fees apply.

Waterfront car parks are open, normal parking fees and time limits apply.

Central city car park buildings

Status: Operating
Details: Normal fees and time limits apply.

Parking

Status: Operating

Please note, public transport is not managed by Wellington City Council – we are including this information for your convenience.

Visit Metlink.org.nz for more information.

Council committee meetings will take place in person and online. They will be available to view through Council’s YouTube channel.

Meetings

In person: Please wear a mask to enter the Council building at 113 The Terrace.

Online: If the meeting is being held online, you can speak using Zoom. For more information see: Speaking at meetings

We know these are testing times for us all, and for Aotearoa's arts and culture sector. While this pandemic continues the Council is focused on resilience and maintaining our arts and cultural sector infrastructure.

Please check our website for updates about what's on. To keep up to date with City Arts news, sign up to receive the City Arts Panui e-newsletter and follow our social media channels – Wellington City Council's and Toi Pōneke's Facebook pages and the wgtn_city_art_collection, public_art_wellington and Toi Pōneke Instagram pages. You can also visit the Toi Pōneke website for more information.

Get in touch with the Council's City Arts and Events team for any questions:

Email arts@wcc.govt.nz

For more information about events at Orange, visit the Governments COVID 19 website - life at Orange

Please check our events pages  for updates about what's on.

For more information about events at Orange, visit the government website Unite against COVID-19 life at Orange

Please get in touch with expressions of interest for future events (both regular annual events and new). Email the City Events team: events@wcc.govt.nz

Status: Open
Details: Please check the Harbourside Market's Facebook page for information on how the Harbourside Market will run at Orange settings.