Contact us

Contact the Council with a question, comment or complaint, or to report something that needs fixing.

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Wellington City Council

Phone (+64 4) 499 4444 - 24 hours a day, 7 days a week
Mobile free text 3400 - 24 hours a day, 7 days a week
Email info@wcc.govt.nz
Postal Address PO Box 2199
Wellington 6140
New Zealand
Street Address 101 Wakefield Street
Wellington 6011

Visit our Service Centre

Hours Monday – Friday, 8am – 5pm (or see our holiday hours)
 
Street address 101 Wakefield Street
Wellington 6011
 

Service Centre

Phone us for urgent requests.
Note that phone calls are recorded for quality assurance and training purposes.

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Get FIXiT on your phone

See any problems that need fixing around the city? Use the FIXiT app to let us know.

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Find out more about the FIXiT app:
News - New FIXiT App - 26.02.13

Get FIXiT on your phone

See any problems that need fixing around the city? Use the FIXiT app to let us know.

Escalating requests and official information requests

If you have been through the complaint procedure and wish to escalate your complaint, see: Issues Resolution.

For official information requests, see: Official Information Request.

The information you provide in this form will not be made public. See our privacy statement.