New applicants
The tenancy agreement is a legal contract outlining your responsibilities as the 'tenant', and the Council as 'landlord'.
We give you a signed copy of the agreement for you to keep for your own records.
Responsibilities
The Council's responsibilities are to:
- maintain the property in reasonable condition
- meet all building, health and safety standards that apply to the premises
- pay rates, building insurance and land tax
- continue the supply of gas, electricity and phone services unless the occupants or property are at risk (or maintenance is required).
Your responsibilities as a tenant are to:
- pay rent on time
- pay utility services (electricity, gas, telephone and excess water bills)
- give 21 days written notice when you want to move
- make sure the property is occupied for residential purposes only and is not used for any unlawful purpose or subletting
- keep the property in good condition
- keep the property clean and safe (particularly to reduce condensation and the risk of fire)
- notify the landlord of any necessary repairs or maintenance
- minimise noise
- respect the privacy and comfort of other tenants or neighbours as required by the Residential Tenancies Act
- not smoke in your unit, if your tenancy started after 1 October 2016, or if you live in a smokefree complex.
Right of entry
The Council may enter your home on the following occasions:
- at any time with your consent
- for repairs or maintenance between 8am and 7pm with 24 hours notice
- for an inspection between 8am and 7pm with 48 hours notice
More information
For advice on your rights and responsibilities regarding tenancy agreements and actions of your landlord, contact:
Tenancy Services
Building and Housing Group