Save water

When it comes to conserving water, every drop counts - a dripping tap can waste up to 90 litres of water a day.

Here are some easy things you can do to help conserve our water:

  • Turn your taps off properly and repair dripping taps, leaking pipes or toilet cisterns.
  • Turn taps off while you shave, and brush your teeth.
  • Use your dishwasher and washing machine only when full.
  • Store drinking water in the fridge instead of running the tap cold.
  • Put a brick or a full bottle of water in your toilet cistern, if you don't have a dual flush toilet, so the cistern uses less water.
  • Limit the time you spend in the shower.
  • Use a bucket to collect waste (grey) water from the shower, the washing machine or the sink to water plants or use on the lawn.
  • Use a bucket to wash your car, rather than a hose.
  • Use a broom, not a hose, to seep the path.

The Council's water conservation efforts

The Council is serious about saving water and does this by:

  • watering our grounds and gardens responsibly
  • monitoring water consumption and water restriction compliance throughout the city
  • assisting with regional public education campaigns on water conservation and water restrictions
  • installing water efficient devices on our rental housing as part of the housing upgrade project.

The Council's plan for water conservation and efficiency is detailed in:

Water Conservation and Efficiency Plan

Help plug any water leaks

The Council responds to about 12,000 calls annually to fix leaks and other water problems.

If you see water leaking from a hydrant, a toby (your main water shut-off valve) or anywhere else, contact the Council or use the online form:

Council Contact Centre

Phone: 04 499 4444


Fax: 04 801 3138

Report a problem / FIXiT

Water shortage

During periods of drought, the shortfall is currently made up by water supplied from the Stuart Macaskill Lakes at Te Marua.

Remember that garden watering restrictions are in place every year during the period of daylight saving. Water patrols operate over summer to make sure people are using water in the garden as and when they should.

Water restrictions