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Technology & Software - Sysware

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Charles Chinnaiyah, Sysware
Charles Chinnaiyah, Sysware

In 1985 Charles Chinnaiyah, a Sri Lankan turned proud Wellingtonian, set up his own successful IT company in Wellington. He created the company, called Sysware, to fill a gap in the business intelligence market. The company converts data into meaningful information to assist with the many issues facing businesses.

Charles left his senior IT role in Sri Lanka to emigrate to New Zealand with his wife and son in 1981. “It was a choice between New Zealand and Australia, but we never got that far. We landed in Auckland but thought we’d have a look at Wellington and stayed. I don’t regret either decision.

“There was something about the picturesque landscape, and you could walk from one end of town to the other.”

After working for a few years at the New Zealand Dairy Board, Charles established Sysware.

“Ours is a very niche market. It’s not really about IT tools to solve business issues, it’s about understanding the business and following the right process to convert data into information. Once we develop a solution, we train the clients to use it. We don’t hold the client to ransom for ongoing servicing of the system for revenue. We’ve built a good reputation from doing that.”

The approach has clearly worked. The small family company has grown to 35 staff, four shareholders and millions in revenue - with offices in Wellington, Sydney and Melbourne. It has several significant government, financial and corporate clients in both countries, including ANZ, AMP, Telecom, Telstra, Unilever, and BNZ. Sights are firmly set on becoming the vendor-independent leading business intelligence company in Australasia. Future growth is forecast at 20 percent a year.

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