Earthquake Recovery Information Centre (ERIC)

ERIC is here to help – the one-stop shop called ERIC (Earthquake Recovery Information Centre) helps people and businesses to recover after the November 2016 earthquake.

Public Trust Building, Wellington.

Public Trust Building


Location: Public Trust Building, 131–135 Lambton Quay (on the corner with Stout Street).
Open hours: Monday–Friday, 10am to 4pm.

Advice and support at ERIC

At ERIC, the objective is to have all the key agencies and experts in one place to help business and individuals deal with post-quake issues quickly and more easily. Some of the expert advisors who will be regularly available include members of:

The centre also has increased accessibility for people with impaired vision through the use of the Blindsquare app and beacons. For the location of ERIC and other important earthquake recovery information see the Earthquake Recovery Map.

The centre can offer help and advice with:

  • support packages
  • insurance
  • earthquake preparedness,
  • business and employment support
  • and health and welfare.

The Ministry of Social Development has extended a support package for quake-affected businesses. Please check its website for more information.

The Red Cross has launched a damaged home grant to help residents whose houses have been either red or yellow stickered, or for residents who had to evacuate their home for 7 or more days following the quake.

Find out more on the Red Cross website. The team at ERIC can print and send the form if you need help. You can also download the Red Cross hazard app for up to the minute alerts.

The District Health Board is also assisting individuals who are suffering from distress following the earthquake with counselling facilitated through Victim Support. For more details, see: DHB-funded Counselling Information Sheet (278KB PDF).

More information